Education Center

At Riverside Bank of Dublin, we do everything we can to keep your money safe. Our vigilance includes protecting you from fraud, identity theft, data breaches, and other emerging threats. We also provide you with information and tools you can use to protect your information when you are at home, work, online, or traveling.

 

.BANK Information  |  Fighting Fraud  |  Identity Theft  |  Cybersecurity Tips

.BANK - Better for You and Your Money

As part of the release of our new website to help you get to know Riverside Bank of Dublin, you likely have noticed we've opted for the '.BANK' domain name instead of the traditional '.com' found on many other sites around the web. For security purposes our email addresses and website URL end in ‘.BANK’ instead of ‘.com’; look for the ‘.BANK’ before interacting with any email or website of ours. Below are some of the questions you may have about .BANK, so read on to get to know more about this more secure and trusted web address - reserved exclusively for banks.

What is .BANK?

.BANK is a gated domain, like .gov or .edu, but for verified banks. Replacing .com, which can be purchased by anyone, .BANK quickly verifies that the website or email is authentically from our bank, so you can interact with confidence when you see the ‘.BANK’ at the end of our email address and website URL.

How is .BANK more secure?

All banks are verified and authenticated by fTLD , the .BANK administrator, prior to registering their .BANK domain, and re-verified annually thereafter. This ensures everyone using a .BANK domain is an eligible organization. Hackers and bad actors can’t get a .BANK domain to create lookalike domains for phishing and spoofing, as they can in ‘.com’ and other publicly available domains.

With the ‘.BANK’ visual authentication cue in place you can quickly confirm emails and websites of ours are real, and avoid interactions that could lead to identity theft and financial fraud. This authentication is also an additional layer of protection for internal and vendor communications, helping to secure against potential breaches.

All banks within the .BANK domain must also implement additional Security Requirements to help secure their sites and email, and protect them, their vendors and their customers from phishing, spoofing and other cyberattacks. All banks using .BANK are monitored for compliance with these security requirements on an ongoing basis.

Do I need to do anything differently now that you’re in .BANK?

Our email addresses and website URL both end in .BANK. So when interacting with emails from us, and before you enter your username and password on our website (coming soon when online banking is released later this year), simply look for the ‘.BANK’ to authenticate the email or website is ours.

You’re the first ‘.BANK’ I’ve seen, why haven’t all the other banks moved?

The move to .BANK is a business decision every bank must make, and plan for, based on its priorities and resources. We decided it was a priority for us from the start to enhance our security and provide our customers with an easy way to authenticate our email communications and website.

Fraud

If you see any potentially fraudulent activity on any account or think your identity has been stolen, contact Riverside Bank of Dublin immediately.

Riverside Bank of Dublin reminds all customers to practice “safe” computing. Please be aware of fraudulent activity which involves requesting your bank information. If you receive a call, text or email asking you to provide your personal information, account numbers, credit/debit card number, PINs, social security number or internet banking logon credentials, please disregard the message or hang up on the caller. You should only give out this type of information if you originate the contact and only when you are sure of the party you are communicating with. If you inadvertently have given out this type of information, please contact us immediately to alert us of the situation.

Identity Theft

Identity theft occurs when someone uses your personal identifying information without your permission to commit fraud or other crimes. While identity theft can happen to anyone, there are some things you can do to reduce your risk. If you think someone is using your personal information to open accounts, file taxes, or make purchases, visit IdentityTheft.gov to report and recover from identity theft. Looking for identity theft resources? Visit ftc.gov/idtheft for help in keeping your personal information secure both offline and online. Find other tools and advice at https://staysafeonline.org or https://www.ftc.gov.

Cybersecurity Tips

We advise all of our customers to take these steps to help protect their information:

  • Update Your Software. Keep your software – including your operating system, the web browsers you use to connect to the Internet, and your apps – up to date to protect against the latest threats. Most software can update automatically, so make sure to set yours to do so.
  • Outdated software is easier for criminals to break into. If you think you have a virus or bad software on your computer, check out how to detect and get rid of malware.
  • Protect Your Personal Information. Don’t hand it out to just anyone. Your Social Security number, credit card numbers, and bank and utility account numbers can be used to steal your money or open new accounts in your name. So every time you are asked for your personal information – whether in a web form, an email, a text, or a phone message – think about why someone needs it and whether you can really trust the request.

    In an effort to steal your information, scammers will do everything they can to appear trustworthy. Learn more about scammers who phish for your personal information.

  • Protect Your Passwords. Here are a few ideas for creating strong passwords and keeping them safe:
    • Use at least 10 characters; 12 is ideal for most home users.
    • Try to be unpredictable – don’t use names, dates, or common words. Mix numbers, symbols, and capital letters into the middle of your password, not at the beginning or end.
    • Don’t use the same password for many accounts. If it’s stolen from you – or from one of the companies where you do business – thieves can use it to take over all your accounts.
    • Don’t share passwords on the phone, in texts or by email. Legitimate companies will not ask you for your password.
    • If you write down a password, keep it locked up, out of plain sight.
  • Consider Turning On Two-Factor Authentication. For accounts that support it, two-factor authentication requires both your password and an additional piece of information to log in to your account. The second piece could be a code sent to your phone, or a random number generated by an app or a token. This protects your account even if your password is compromised.
  • Give Personal Information Over Encrypted Websites Only. If you’re shopping or banking online, stick to sites that use encryption to protect your information as it travels from your computer to their server. To determine if a website is encrypted, look for https at the beginning of the web address. That means the site is secure.
  • Back Up Your Files. No system is completely secure. Copy your files to an external hard drive or cloud storage. If your computer is attacked by malware, you’ll still have access to your files.

Contact Us

Contact Riverside Bank of Dublin immediately if you believe your account has been compromised or you may be the victim of fraud.

Contact Us

 
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