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Online Banking

A Message From Our President & CEO

We are excited to announce the joining of Riverside Bank of Dublin and NexTier Bank. Riverside Bank of Dublin has served its customers and community for the past 5 years and NexTier Bank pledges to continue that tradition. We believe that communities will thrive when supported by a strong, hometown bank.

Should you have any questions, please contact your local branch. Thank you for your confidence in Riverside Bank of Dublin over the years, and we look forward to continuing to deliver the same quality service and products that you have come to expect.

Welcome to the NexTier Bank Family!

Sincerely,

Clem C. Rosenberger
President & CEO of NexTier Bank

 

 

 

Week of November 2nd

  • Your new NexTier Visa® Debit Card will arrive in the mail.
  • Call 1.844.373.1730 to activate your card upon arrival. After 5:30 pm on Friday, Nov. 13th you can use your new debit card.
  • You will not have Bill Pay access after Friday, Nov. 6th. Payments will process up to and including Nov. 13th. All Bill Pay payments set for after Nov. 13th will need recreated after Nov. 16th with your new enrollment. New payments cannot be created between Nov. 6th -16th. Please make sure you have other payment methods arranged.

Weekend of Friday, November 13-15th

  • Riverside Retail Online will be view-only and you will not have access to Riverside Business Online after 4:30 pm on Friday, Nov. 13th.

Friday, November 13th

  • Riverside will operate under normal business hours on Friday, Nov. 13th.
  • Riverside Bank ATMs will be unavailable after 4 pm at all locations.
  • After 5:30 pm, you may begin to use your new NexTier Bank Debit Card. ATM withdrawals will allow $500 per day and purchases up to $1,000 per day through the weekend. See Monday, Nov.16th for details of your debit card going forward.
  • After 6 pm, your Riverside Bank Debit Card will have temporary limits of $100 per day for ATM withdrawals and purchases up to $500 per day through the weekend.

Saturday, November 14th

  • All Riverside Offices will be closed Saturday, Nov. 14th as we make the transition to NexTier Bank.

Sunday, November 15th

  • You will no longer be able to use your Riverside Debit Card after 4 pm.

Monday, November 16th

  • Online Banking will be available to re-enroll after 9 am.
  • ATM machines will be available after noon on Monday, Nov 16th.
  • Personal NexTier Bank Debit Cards will revert to current daily limits of $500 for ATM withdrawals and $2,500 for point of sale and PIN purchases.
  • Business NexTier Bank Debit Cards will revert to current daily limits of $300 for ATM withdrawals and $2,500 for point of sale or PIN purchases.
  • Once you are enrolled, download NexTier Mobile from the App Store to begin using mobile banking – see page 16 of Resource Guide for details.
  • New Telephone Banking will be available toll-free at 1.844.639.8437.

For questions, please call us at 614.482.1300.

Important Merger Information

Riverside Bank of Dublin is now a division of NexTier Bank, N.A. The legal merger occurred on September 1, 2026. Riverside customers will continue to bank the way they always have until our operational merger, expected to occur the weekend of November 13, 2026.

View Official Press Release

About NexTier Bank, N.A.

A premier tri-state community bank, NexTier Bank operates offices throughout Western Pennsylvania, Western New York, and Central Ohio. Established in 1897, NexTier Bank is committed to investing in customer relationships, the community, and our employees. We look forward to bringing that same level of commitment to Dublin in the coming months and for years to come.

Frequently Asked Questions

Will Riverside Bank of Dublin be changing its name?

Yes. The name and logo of Riverside Bank of Dublin will be changing. After November 16, once the operational merger is complete, we will operate as NexTier Bank.

What phone number should I call regarding my Riverside Bank of Dublin accounts?

Until the operational merger, expected the weekend of November 13, 2026, please continue to contact us at (614) 482-1300 for all of your banking needs.

What changes should I expect with my Riverside Bank of Dublin accounts?

Your accounts will remain unchanged and you may continue to use them as usual. You can bank in person at the following locations:

Frantz Road Office
6300 Frantz Road, Dublin, Ohio 43017
Monday to Friday: 9 am to 4:30 pm
 

Bridge Park Office
4548 Bridge Park Ave, Dublin, OH 43017
Monday to Friday: 9 am to 4:30 pm
Saturday: 9 am to Noon

Can I keep my current account numbers?

Yes. There will be no change to account numbers.

Will my Riverside Bank of Dublin debit cards still work?

Yes, your debit card will continue to work with the same access you are familiar with until the operational merger the weekend of November 13. Additional banking information will be sent to you in the Operational Merger Guide in mid-October.

Can I continue using my current Riverside Bank of Dublin checks?

Yes. Please continue to use all existing stock of checks. After the
operational merger and existing check supply is depleted, your new order should include the NexTier Bank name and routing number.

Will my Online Banking or Bill Pay options change?

Yes. You will be able to access the new Online Banking at www.nextierbank.com.

Will my Bill Pay history be available after November 13th?

No. Bill Pay history will not be transferred to the new NexTier Bank Online Banking and Bill Pay portal. Please contact the NexTier Bank Customer Care Center at 1.800.262.1088.

Do I need to change my direct deposit or direct debit information?

No. NexTier Bank will provide any necessary changes to the originator of your deposit or debit transaction.

Will my debit card and/or personal identification number (PIN) change?

Yes. Your new NexTier Visa® Debit Card will be mailed the week of November 2nd.

 

Will there be changes to account statements?

Yes. The look will change, but your account information will be the same. Check images & eStatements are available when you log into NexTier’s Online Banking.

 

Will my automatic payments or pre-authorized debits change?

No. There will be no interruption to payments, memberships, subscriptions, or utility services that were set up directly with an external merchant or service provider.

 

Will the FDIC continue to insure my bank account post-merger?

Yes. All NexTier Bank accounts will continue to be insured by the FDIC.

Can I use a NexTier Bank branch?

No. You cannot bank at NexTier Bank locations until after the operational merger is complete on November 16. Continue to bank in person at the Frantz Road and Bridge Park offices.

What will happen to my CD rate and term?

Your accounts will keep existing terms and conditions.

Will I continue to receive a statement for my loan?

You will receive an invoice statement each month. It will include the same information as your current Riverside Bank statement. Your first billing statement will show all activity on your account since the last statement was generated.

What will happen to my loan rate and term?

Your accounts will keep existing terms and conditions.

Download Our Resource Guide

Resource Guide

This guide is designed to provide answers to all your conversion questions, highlight important dates when changes will take effect, and walk you through a brief introduction to all we have to offer you.

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Overdraft Privilege 

With your consent, we can also cover your debit and ATM transactions! Be proactive and opt-in today to extend the courtesy you’re already given! Complete this form to opt-in today.

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Disclosures

Funds Availability Disclosure

Notice of Servicing Transfer Disclosure

Fair Credit Reporting Act Disclosure

Read our disclosures to become familiar with how our policy affects you.

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Privacy Policy

Read and become familiar with the current Privacy Policy disclosure to understand what NexTier Bank does with your personal information.

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